Privacy & Policy

About The Policy

At Matador Publishers, we prioritize the privacy of our clients at www.matadorpublishers.com as if it were our own. We collect information only to enhance our customer services and maintain strict confidentiality. We do not rent or sell any client information. This policy outlines the use of personal information collected, the reasons for its collection, and how it is used. It also details your choices regarding the collection and use of your information.

Personal Information Collected

Matador Publishers collects client's name, email, mailing address, and phone number when provided by clients during ordering or while saving information with us. We may also gather email addresses or mailing addresses received through our Contact Us Form to respond to queries or comments. We keep records of clients’ interests and past purchases to improve service and understanding.

Use of Collected Data

Client information is used to process orders, send order confirmations via email, and for customer service contact via phone, email, or mail regarding any queries about the order. Clients may receive updates about our site and services, including newsletters and promotional information, aimed at enhancing the purchasing experience and site design based on client interests and purchases.

Newsletter Opt-out

Clients wishing to unsubscribe from newsletters or promotional communications can do so by following the instructions in each message, emailing us, or calling.

Social Media (Features) and Widgets

Our website includes features like the Facebook Like button, and widgets such as the Share This button, which may collect your IP address and page visit information and may set a cookie to function properly. These features may be hosted by a third party or directly on our site, with interactions governed by the privacy policy of the providing company.

3rd Party Sharing

Client personal information is not released to third parties except as necessary to provide services like billing or live customer support chat. Our third-party service providers are authorized to use personal information only as needed to provide these services to us and do not share or use it for any other purposes.

Security of Personal Information

Client information is secured using SSL software, which encrypts information entered. While we strive to protect personal information according to industry standards both during transmission and after receipt, no security measures are infallible.

Access to Registered Accounts

Clients can access their registered accounts by signing in on our homepage, where they can view and update their submitted information.

Changing & Deleting/Unsubscribing Accounts

Clients can request account cancellation or deletion of their personal information by email. This prevents further email communications about any online orders. Information is retained as needed to provide services, comply with our legal obligations, resolve disputes, and enforce agreements.

Cookies and Their Use

Cookies are identifiers transferred to clients' browsers for site feature enhancement, like storage of items in Shopping Carts. Information on managing cookies is available in the browser help sections. We recommend allowing cookies for the best site experience. We also track IP addresses and browser details to manage our website and gather demographic information.

Clear GIFs (Web Beacons/Web Bugs)

We use clear gifs to manage content effectively by identifying what is effective. Unlike cookies stored on hard drives, clear gifs are embedded invisibly on pages and track user movements. They are not tied to personal information.

Testimonials

With consent, we may display testimonials with client names. These can be removed upon request.

Links to Other Websites

Our website contains links to other websites with different privacy practices. We encourage reading their privacy statements as submitting personal information to those sites is governed by their policies.

Notification of Changes in Privacy Policy

Changes to our privacy policy will be posted on our privacy statement, homepage, and other appropriate locations. We encourage frequent review of our privacy policy. Material changes will be communicated through the website, email, or homepage notification.

Legal Disclaimer

We may disclose personal information as required by law to protect our rights and comply with judicial proceedings, court orders, or legal processes.